Job Openings >> Asset Management Services Manager
Asset Management Services Manager
Summary
Title:Asset Management Services Manager
ID:2024-0071
Location:Cincinnati, OH
Department:Operations
Description

Company Description  

TMDA is positively renowned as a Talent Solutions and Human Resources Advisory organization. We provide a consultative approach in partnering with our clients and members of their team. Our HR Solutions group serve as an extension of the clients; thereby providing compliant growth at a scalable and sustainable rate. 

Firm Principles

Our Mission:
Our mission is to connect quality talent with projects they are passionate about, while helping our clients achieve mission critical deliverables to support their organizational goals.
Our Vision: Our vision is to become the most trusted Human Resources Consulting Company by providing exceptional advisory services to both our clients and our candidates through maintaining the highest standards in the process.
Our Values: TMDA follows these core values, not just within our organization, but also with our clients and employees placed with them; Accountability, Empowerment, Inclusion, Originality & Ubiquity. TMDA operates with integrity and transparency.

Most Direct Client Benefits:

  • Pay Transparency State Ranges Depending on Location
    • California | Colorado | Connecticut | Maryland | Nevada | New York | Rhode Island | Washington
  • Paid Time Off
  • Matching 401K
  • Paid Federal Holidays
  • HSA, FSA, Disability, and Life Insurance
  • Medical, Dental, and Vision Insurance

Responsibilities:

The Manager of Asset Management Services has the responsibility of ensuring compliance of the rules and regulatory requirements associated with the agency’s, Low Income Public Housing, Leasing Eligibility, Relocation, Residents Services and Work Order Center. This position reports directly to the Director of Asset Management.

Essential Duties:

  • Manage the activities of the Eligibility Work Order Center, Relocation, and Resident Services staff (direct/indirect) and is responsible for the overall integrity and quality of the work product; provide guidance with questions regarding various duties within department.
  • Provide leadership to the Eligibility, Work Order Center, Relocation and Resident Services staff on following proper procedures and application of appropriate regulations and/or policies.
  • Ensure staff compliance with all relevant HUD, State, Federal, and the client rules, including compliance with deadlines and performance schedules.
  • Maintain a working knowledge of current regulatory requirements for all Low-Income Public Housing programs;
  • Ensure initials, eligibility, and waitlists are being processed in an accurately and timely manner for Low Income Public Housing;
  • Ensure staff is being trained on any changes in regulatory requirements;
  • Responsible for the discipline, approving of leave, etc., mentoring and coaching of Compliance and Eligibility staff in effort to achieve established goals and enhance individual and group performance; completion of annual performance reviews;
  • Manage waitlist for Low Income Public Housing;
  • Pull from various waitlists depending on property/site needs;
  • Ensure applicants are processed for eligibility in a timely manner (1st, 2nd appointments, withdraw from waitlists);
  • Ensure waitlist compliance;
  • Manage front desk for Leasing:
  • Maintain confidentiality at all times; and
  • Perform additional duties as assigned.

Qualifications:  

  • Working knowledge of Fair Housing Laws, Affordable Housing (Low Income Housing Tax Credits, Housing Choice Voucher, Low Income Public Housing), Annual Re-certifications, LIHTC Compliance Regulations, Voluntary Conversion (Project Based) and Leasing;
  • Strong math, analytical, oral and written communication skills;
  • Proven ability to conduct research, coordinate multiple projects, solve problems, prepare/update supporting documentation and maintain records;
  • Demonstrated ability to work independently as well as part of a team, to exercise tact and diplomacy and maintain confidentiality;
  • Working knowledge of TRACS, Vouchers, and Special Claims;
  • Recognize when MAT errors are generated and the different possible categories errors;
  • Apply various tips for successful submission to TRACS;
  • Monthly report of status of Initial Certifications, Annual Certifications and Interim Certifications;
  • Ensure all updates for annual income limits and utilities for all affordable properties;
  • Ability to work under pressure and successfully meet deadlines;
  • Excellent decision-making, interpersonal and time management skills;
  • Proficient in Microsoft word and excel programs;
  • Must be able and willing to travel to all company locations to carry out duties and responsibilities associated with compliance;
  • Ability to interpret Rules and Regulations;
  • Ability to do presentations to a diverse audience;
  • Prepare basic correspondence, organizational skills, and file organization;
  • Ability to handle shifting and multiple priorities in a fast paced, growth environment; and
  • Experience working with diverse groups, i.e. staff, residents, outside contacts.
  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future. 

Education, Experience and Certifications: 

  • Minimum Associate Degree with five (5) years’ experience in Affordable Housing;
  • Bachelor’s degree preferred or equivalent experience of three (3) years’ Affordable Housing and/or Compliance;
  • Specialist in Housing Credit Management (SHCM) Certification.
  • Certified in Multi-Family Housing Specialist

Physical Demands and Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to maintain a stationary position, operate computers and other office equipment, move about the office, attend onsite and offsite meetings, and communicate. The employee must be able to sit or stand for eight hours while performing essential work duties. The employee must be able to accurately exchange information in person, in writing and via e-mail and telephone. The employee must be able to perform essential job functions in an environment that could have increased stress levels.

Other:

The candidate must possess and maintain a valid driver’s license in state of residence, and maintain an insurable driving record under the terms and conditions of the client auto liability policy. The candidate may have no more than 4 accumulated points in 3 consecutive years.

Note: As a condition of employment at client, you must agree to and pass a drug screen test, criminal background check and motor vehicle check.


State Specific Notices

Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liabilities. 

Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a polygraph examination or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100. 

I certify that all of the above information is true and complete, and I understand that any falsification or omission of information may disqualify me from further consideration for employment or, if hired, may result in termination regardless of the time elapsed before discovery.

Note: An offer of employment is conditioned upon complying with Company's requirements including, but not limited to, signing a consent to conduct a background investigation.

I agree, and it is my intent, to sign this employment application by electronically submitting this document to the company. I understand that my signing and submitting this document in this fashion is the legal equivalent of having placed my handwritten signature on the submitted document.

Additional Information 

TMDA is proud to be an equal-opportunity employer. Qualified candidates are considered for employment without regard to race, color, religion, sex, or national origin. All your information will be kept confidential according to EEO guidelines. If you would like to request reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a diverse ability, please call 757-263-0440 or email operations@tmcompanies.us for other accommodation options. 

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