Company Description  

TMDA is positively renowned as a Talent Solutions and Human Resources Advisory organization. We provide a consultative approach in partnering with our clients and members of their team. Our HR Solutions group serve as an extension of the clients; thereby providing compliant growth at a scalable and sustainable rate. 

Firm Principles

Our Mission: Our mission is to connect quality talent with projects they are passionate about, while helping our clients achieve mission critical deliverables to support their organizational goals.
Our Vision: Our vision is to become the most trusted Human Resources Consulting Company by providing exceptional advisory services to both our clients and our candidates through maintaining the highest standards in the process.
Our Values: TMDA follows these core values, not just within our organization, but also with our clients and employees placed with them; Accountability, Empowerment, Inclusion, Originality & Ubiquity. TMDA operates with integrity and transparency.

Most Direct Client Benefits:

• Pay Transparency State Ranges Depending on Location
  • California | Colorado | Connecticut | Maryland | Nevada | New York | Rhode Island | Washington
• Paid Time Off
• Matching 401K
• Paid Federal Holidays
• HSA, FSA, Disability, and Life Insurance
• Medical, Dental, and Vision Insurance

Responsibilities:

Working under the daily supervision of the Chief of EMS you will be responsible for accurately and appropriately working to recover funds related to ambulance billing claims.

Major Duties and Responsibilities:

• Making collection calls on past due accounts, negotiating and resolving past due balances by providing repayment assistance by phone.
• Persistently following up with accounts regarding past due balances, including maintaining detailed collection notes.
• Adhering to collection guidelines in order to ensure outstanding obligations are satisfied.
• Accepting constructive feedback to improve personal skill set.
• Contributing to the training and development of others to achieve shared goals in a team atmosphere.
• Demonstrating high productivity in making outbound calls and answering incoming calls regarding customers’ accounts, as well as returning calls promptly.
• Utilizing sound judgment and thinking outside the box to assess each customer’s ability to pay and establish payment plans to maximize successful collection of outstanding balances.
• Maintaining outstanding quality assurance results.
• Meeting and exceeding key performance metrics while adhering to all compliance regulations.
• Continually monitoring assigned work queues to ensure all records are processed in a timely matter, with appropriate prioritization.
• Monitoring the accuracy of patient demographic and insurance information, and validating that required signatures are in place prior to claim submission.
• Maintaining a working knowledge of insurance and/or special handling requirements as they pertain to coding for ambulance services.
• Maintaining confidentiality of all patient care information to ensure patient rights are protected and legal requirements are met.
• Maintaining knowledge of current industry standards and ensue organizational coding practices align.
• Adhering to all organizational policies and work with the highest level of integrity.
• Traveling as occasionally required for local or regional meetings and conferences.
• Performing other related duties as assigned.

Qualifications:  

• Minimum 2 years’ experience in hospital or physician’s office procedure charting preferable.
• Two (2) years’ experience in ICD-10, preferred.
• Medical Coding Certification, preferred.
• Proficient knowledge of procedure and diagnostic codes (HCPCS and ICD-10 codes).
• Working knowledge of medical billing and medical terminology.
• Understanding of Health Insurance Portability and Accountability Act (HIPAA).
• Proficiency with Microsoft Office (Word, Outlook, Excel, and PowerPoint).
• Excellent time management skills with attention to detail.
• Ability to work independently and with a group and maintain good working relationships.
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future. 

Education: 

• Minimum GED or High School Diploma.

• Sitting for long periods of time, occasional light and moderate lifting exceeding 25 pounds.
• Occasional standing, walking, bending and stooping are secondary to main elements of this position. Vision and hearing normal or correctable to within normal limits.
• Must possess visual acuity to prepare and analyze data and figures, operate a computer terminal, and operate a motor vehicle.

State Specific Notices

Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liabilities. 

Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a polygraph examination or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100. 

I certify that all of the above information is true and complete, and I understand that any falsification or omission of information may disqualify me from further consideration for employment or, if hired, may result in termination regardless of the time elapsed before discovery.

Note: An offer of employment is conditioned upon complying with Company's requirements including, but not limited to, signing a consent to conduct a background investigation.

I agree, and it is my intent, to sign this employment application by electronically submitting this document to the company. I understand that my signing and submitting this document in this fashion is the legal equivalent of having placed my handwritten signature on the submitted document.

Additional Information 

TMDA is proud to be an equal-opportunity employer. Qualified candidates are considered for employment without regard to race, color, religion, sex, or national origin. All your information will be kept confidential according to EEO guidelines. If you would like to request reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a diverse ability, please call 757-263-0440 or email operations@tmcompanies.us for other accommodation options.