Company Description  

TMDA is positively renowned as a Talent Solutions and Human Resources Advisory organization. We provide a consultative approach in partnering with our clients and members of their team. Our HR Solutions group serve as an extension of the clients; thereby providing compliant growth at a scalable and sustainable rate. 

Firm Principles

Our Mission: Our mission is to connect quality talent with projects they are passionate about, while helping our clients achieve mission critical deliverables to support their organizational goals.
Our Vision: Our vision is to become the most trusted Human Resources Consulting Company by providing exceptional advisory services to both our clients and our candidates through maintaining the highest standards in the process.
Our Values: TMDA follows these core values, not just within our organization, but also with our clients and employees placed with them; Accountability, Empowerment, Inclusion, Originality & Ubiquity. TMDA operates with integrity and transparency.

Most Direct Client Benefits:

• Pay Transparency State Ranges Depending on Location
  • California | Colorado | Connecticut | Maryland | Nevada | New York | Rhode Island | Washington
• Paid Time Off
• Matching 401K
• Paid Federal Holidays
• HSA, FSA, Disability, and Life Insurance
• Medical, Dental, and Vision Insurance

Responsibilities:

This position is responsible for performing a variety of clerical functions in support for the Housing Choice Voucher Program.

Essential Duties:

• Prepare a variety of correspondence, reports, etc. utilizing primarily Microsoft Office and client’s Agency specific Software system(s).
• Prepare, organize, print and assemble various material used in a variety of agency functions.
• Input information and extrapolate reports from the computer system relative to Housing Choice Voucher Program.
• Review and process information for both owner and participant terminations from the HCV program.
• Provide data entry support for the Housing Choice Voucher Managers.
• Provide general administrative support with answering and assisting internal and external clients on the telephone, via the web and as walk-ins.
• Open, log and destitute departmental internal and external mail.
• Create organize and send correspondence and other communications to program participants, property owners and others.
• Assist with lease and contracts, applying and removing payments holds/abatements, scheduling appointments, filing, faxing, scanning and copying of documents.
• Provide data entry for the setup of property owners, scheduling inspections, creating and sending inspection result correspondence.
• Conduct unit and owner background checks on RTAs.
• Perform rent reasonable assessments and set up units in system.
• Open, create, distribute, log, verify, note and track various agency mailings.
• Process rent reasonable assessments to determine reasonable rent for proposed and contracted units for the program.
• Provide desk coverage for lobby areas within the agency.
• Operate various types of office equipment.
• Assist in briefings, with recertification appointments and other departmental/agency functions.
• Assist client in using kiosks, online certifications access and use. Also assist client utilizing the phone “chat” feature, rent café, landlord portal and any other electronic processes.
• Provide customer service in accordance to client’s Gold Standards to both internal and external clients, community stakeholders and other agency contacts.
• Perform any other duties as assigned.

Qualifications:  

• Demonstrated strong customer service skills.
• Ability to maintain confidentiality.
• Type at least 55 wpm after errors are deleted.
• Demonstrated proficiency in word processing applications, preferably Microsoft Word.
• Good working knowledge of electronic spreadsheets, preferably EXCEL.
• Good basic knowledge of English grammar, punctuation and composition.
• Demonstrated ability to maintain confidentiality.
• Strong telephone skills.
• Ability to maintain confidentiality.
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future. 

Education and Experience:

• High school diploma or equivalent.
  One (1) full year of clerical work experience.

Physical Demands and Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to maintain a stationary position, operate computers and other office equipment, move about the office, attend onsite and offsite meetings, and communicate. The employee must be able to sit or stand for eight hours while performing essential work duties. The employee must be able to accurately exchange information in person, in writing and via e-mail and telephone. The employee must be able to perform essential job functions in an environment that could have increased stress levels.

Other:

The candidate must possess and maintain a valid driver’s license in state of residence, and maintain an insurable driving record under the terms and conditions of the client auto liability policy. The candidate may have no more than 6 accumulated points in 3 consecutive years.


State Specific Notices

Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liabilities. 

Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a polygraph examination or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100. 

I certify that all of the above information is true and complete, and I understand that any falsification or omission of information may disqualify me from further consideration for employment or, if hired, may result in termination regardless of the time elapsed before discovery.

Note: An offer of employment is conditioned upon complying with Company's requirements including, but not limited to, signing a consent to conduct a background investigation.

I agree, and it is my intent, to sign this employment application by electronically submitting this document to the company. I understand that my signing and submitting this document in this fashion is the legal equivalent of having placed my handwritten signature on the submitted document.

Additional Information 

TMDA is proud to be an equal-opportunity employer. Qualified candidates are considered for employment without regard to race, color, religion, sex, or national origin. All your information will be kept confidential according to EEO guidelines. If you would like to request reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a diverse ability, please call 757-263-0440 or email operations@tmcompanies.us for other accommodation options.