Company Description  

TMDA is positively renowned as a Talent Solutions and Human Resources Advisory organization. We provide a consultative approach in partnering with our clients and members of their team. Our HR Solutions group serve as an extension of the clients; thereby providing compliant growth at a scalable and sustainable rate. 

Firm Principles

Our Mission: Our mission is to connect quality talent with projects they are passionate about, while helping our clients achieve mission critical deliverables to support their organizational goals.
Our Vision: Our vision is to become the most trusted Human Resources Consulting Company by providing exceptional advisory services to both our clients and our candidates through maintaining the highest standards in the process.
Our Values: TMDA follows these core values, not just within our organization, but also with our clients and employees placed with them; Accountability, Empowerment, Inclusion, Originality & Ubiquity. TMDA operates with integrity and transparency.

Most Direct Client Benefits:

• Pay Transparency State Ranges Depending on Location
  • California | Colorado | Connecticut | Maryland | Nevada | New York | Rhode Island | Washington
• Paid Time Off
• Matching 401K
• Paid Federal Holidays
• HSA, FSA, Disability, and Life Insurance
• Medical, Dental, and Vision Insurance

Responsibilities:

The following duties are illustrative for this position. The omission of specific duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.  

• Keeps the mission, vision, and values of the client at the forefront of decision making and action; builds strategic and collaborative relationships and interacts with others in a way that builds confidence and trust; provides excellent customer service by taking action to accomplish objectives, maintains high levels of work and productivity by generating innovative solutions to work situations.
• Assists with the development, direction, and administration of the department.
• Initiates and carries to completion special projects, including estimating, construction, and remodeling.
• Exercises considerable initiative and independent judgment in the performance of duties.
• Draft high-level reports, business plans, bid specifications, and procedure manuals. 
• Participates in the formulation, implementation, and enforcement of divisional policies and procedures.
• Makes procedural and operational recommendations to the Director.
• Review bid specifications, proposals, and project contracts.
• Prepares for and presents to various boards and agencies, including City Council.
• Acts as liaison with other City Departments for high-level facility-related initiatives.
• Assists in the preparation and implementation of vendor contracts and in-house produced event contractors.
• Participates in the development and administration of the division budget; assists in tracking revenue and expenditures. 
• Identifies and makes recommendations for improvements and enhancements to programs to increase revenue and reduce expenses.
• Directs all safety and emergency response training; implements standard operating procedures; ensures all laws, codes, and ordinances are followed.
• Implements procedures within the department to establish and maintain customer service standards.
• Directly manages the Deputy Director of Operations, Operations Administrator, and is responsible for the management of event support and maintenance staff through support leadership.
• Interacts and communicates with the Special Events Administrator, for overall event execution.
• Represents the department on various committees and groups as assigned by the Director.
• Directs the department in the absence of the Director.
• Works flexible and extended hours, including nights, weekends, and holidays, in addition to normal business hours.
• Other duties as may be assigned

Supervisory Responsibilities:

• Carries out supervisory responsibilities in accordance with the City’s policies and applicable laws.
• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees addressing complaints, and resolving problems.

Education and Qualifications:  

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Graduation from an accredited college or university with a Bachelor’s Degree. A minimum of five (5) years’ of venue management industry experience with at least three (3) of those years in a high-level, senior management function in a similar venue is required. 
• Possession of a valid Florida driver's license and maintenance of a clean driving record required.

A comparable amount of training, education, or experience may be substituted for the minimum qualifications.

Knowledge, Skills and Abilities:

• Excellent communication and interpersonal skills and organizational ability.
• Demonstrated knowledge of the principles and practices used in the successful management of event facilities.
• Ability to anticipate problems and implement immediate corrective action. 
• Ability to remain flexible and adjust to situations as they occur.
• Ability to perform effectively under significant pressure typically associated with meeting the demands and timetables of the event industry.
• Strong orientation towards customer service and delivering on our contracted obligations for each event.
• Knowledge of venue operating standards, building maintenance, custodial, event services, and production.
• Ability to effectively supervise staff.
• Ability to present oneself professionally in appearance and work ethic.
• Skill in computer software including but not limited to Microsoft Office suite, Excel, and venue management programs.
• Ability to work flexible and extended hours, including nights, weekends, and holidays, in addition to normal business hours.
• Ability to establish and maintain effective working relationships with employees, our customers, and the public.
• Ability to communicate effectively in writing and orally.
• Ability to focus on the positive in every situation.
• Ability to model respect for individuals, teams, and the organization.
• Ability to stay centered when challenged.
• Ability to work under pressure and meet deadlines.
• Ability to follow through with assigned tasks.
• Ability to find solutions independent of others.
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Physical Demands:

While performing the duties of this job, the employee is regularly required to sit, talk, hear, and use hands to finger, handle, or feel. The employee is frequently required to walk and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, and crouch. May spend long hours walking or standing. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. 

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to outside weather conditions that may be adverse and extreme (heat, humidity, cold, rain, etc.). The employee is frequently exposed to noise, dust, fumes, airborne particles, uneven surfaces, heights, and stressful situations.

The noise level in the work environment is usually moderate to loud. 
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State Specific Notices

Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liabilities. 

Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a polygraph examination or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100. 

I certify that all of the above information is true and complete, and I understand that any falsification or omission of information may disqualify me from further consideration for employment or, if hired, may result in termination regardless of the time elapsed before discovery.

Note: An offer of employment is conditioned upon complying with Company's requirements including, but not limited to, signing a consent to conduct a background investigation.

I agree, and it is my intent, to sign this employment application by electronically submitting this document to the company. I understand that my signing and submitting this document in this fashion is the legal equivalent of having placed my handwritten signature on the submitted document.

Additional Information 

TMDA is proud to be an equal-opportunity employer. Qualified candidates are considered for employment without regard to race, color, religion, sex, or national origin. All your information will be kept confidential according to EEO guidelines. If you would like to request reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a diverse ability, please call 757-263-0440 or email operations@tmcompanies.us for other accommodation options.